Client Services

You have made my job so much easier, especially in the beginning of the program when it is necessary to contact many different properties for availability. After working together, I feel we have formed a trust factor between us and that you will be honest if you think a property will not fit my needs.

Diane always looks after the varsity cross country teams and their parents at The First Academy. She always negotiates the best rates at hotels close to our venues even when availability is extremely competitive/low. She has graciously extended her service to our team year after year!

Diane is the consummate meeting professional. We have worked together since 1997. Her experience with property contract negotiations is invaluable, as is her unwavering commitment to knowing her customer in order to provide what will best supply the meeting needs of both the planner and attendees.

I am very much a relationship person. Even though we have not worked together in 10 years Diane stands out in my mind as one of the most ethical, client devoted, honest and sincere person I have met in the 35 years that I've been in this business. Knowing her is an honor

Executive Diamond Destinations has been an indispensable resource to AMERICAN for over ten years. Diane’s attention to detail, industry expertise and understanding of our expectations has enhanced our sales meetings, both large and small, in innumerable ways. The end result for AMERICAN has been high quality, productive meetings that come in at or under budget.

Diane, it is such a pleasure to work with you! I just know that everything will be taken care of quickly and professionally. Thank you for all of your help!

Diane has assisted me on our largest event by managing the housing needs of this group. As our customers are global, Diane's tenacity and professionalism comes through to assist our customers. So much so, that some have engaged Diane's assistance on other matters. Diane has been an integral part of growing this event - not only in dealing with hotel contracts (her background as a Director of Sales at various properties comes in VERY handy) but also with the convention center itself.

I truly appreciate how helpful and awesome the customer service been. It is something that is lacking in many businesses today but your company obviously does a good job of training and retaining great people for which your customers are grateful.

Diane and her team are incredibly helpful. While they are taking care of my group reservation, I can carry on focusing on my core business: organizing the show. The handling is as easy and effective as possible – and I really appreciate the perfect support. I highly recommend working with the Aviation Week official housing agency!